Refund Policydarkfill.com

Effective date: 2026-08-08. You can cancel at any time and will not be charged again. Your first $99.00 monthly payment can be refunded in full within 7 days; other payments are generally non-refundable, except as set out below or where the law requires a refund. This Policy is part of our Terms of Service.

1. Trial fee. The $1.99 trial fee is non-refundable once your trial has started, including if you cancel during the trial. Cancelling during the trial avoids the $99.00 renewal but does not by itself refund the $1.99. This does not affect section 4.

2. First monthly payment. Your first successful $99.00 monthly payment, including the first one after the $1.99 trial, can be refunded in full if you ask within seven consecutive 24-hour periods after that payment. You do not need to give a reason. A request counts as on time when we receive it, not when we finish reviewing it. This offer applies once per person: cancelling and subscribing again, or having received this refund before, does not reset it.

3. Later monthly payments. Later monthly payments do not get a new refund window and are generally non-refundable when correctly authorized and processed. Forgetting to cancel, not using the Service, changing your mind or a trading loss does not by itself create a right to a refund. We do not refund partial months when you cancel; you keep access until the end of the period you paid for.

4. When we always refund. We will refund in full, or otherwise correct:

• a duplicate or erroneous charge, or a charge you did not authorize;
• a charge made after you cancelled in time (Terms, section 6);
• a payment for access we failed to provide because of a fault on our side;
• the unused part of your paid period, if we end your access or close the membership programme for reasons unrelated to a breach by you (Terms, section 14);
• any amount the law of your place of residence requires us to refund.

Please report these promptly. The 7-day window in section 2 does not shorten any longer period the law or your payment provider gives you.

5. Service outages. If member content is unavailable for more than 72 hours in a row because of a fault on our side, you may ask for a credit or refund proportional to the days lost.

6. Your legal rights. Nothing in this Policy removes any mandatory right to withdraw, cancel or get a refund under the consumer law that applies to you. A general "non-refundable" statement does not override such a right.

7. Invite codes. Membership from an invite code is free, so there is nothing to refund. Invite codes cannot be exchanged for cash, and an expired or withdrawn code does not create a refund claim.

8. How to request a refund. Email info@darkfill.com, preferably from your account email, with the payment date, the amount and the Stripe receipt or invoice number. For an error or an unauthorized charge, describe what happened. We will never ask you to send your sign-in code, password, full card number or card security code. We reply within 5 business days. Approved refunds go back to the original payment method through Stripe without undue delay; your bank may take 5 to 10 business days to show it.

9. What a refund covers. A full refund returns the whole amount we charged for that payment, including any tax we collected, with no deduction for our payment-processing fees. We cannot repay separate fees or exchange-rate differences charged by your bank or card issuer.

10. Effect of a refund. When we fully refund the payment for your current period, the membership it paid for ends and we cancel future renewals, unless you ask us not to. Your free account stays open. Refund and cancellation are separate steps, and we confirm each one.

11. Payment disputes. You can contact us to resolve a billing problem, but you do not have to before using your rights with your bank or payment provider. We cooperate with legitimate disputes and will not refund the same payment twice.

12. Changes. We may update this Policy as described in the Terms (section 15). The version in effect on the date of a payment applies to that payment, and changes never remove refund rights already attached to it.